About Us

SMB Research is a new kind of technology and business research & analysis firm, designed to deliver customized research, insights, and actionable advice to the small-to-medium(-to-large)-sized enterprise. Our focus is on the $1M-$1B revenue business, and the vendors and service providers that serve this segment.

Bob Eastman and Miles Prescott worked together at AMR Research for a combined 25 years, delivering research and analysis to end-user clients from a number of industries, as well as enterprise software and technology vendors, and service providers. Responding to hundreds of client inquiries every year, while also helping clients through hundreds of system selections, Bob and Miles now bring this experience to companies small and large with the company the have founded, SMB Research.

Experienced

We offer you more than 25 years of combined experience delivering technology and IT advisory to hundreds of clients in many different industries.

We also offer you a more nimble, more responsive capability because we focus on your precise needs rather than devoting time and resources to producing reams of written research that too many clients do not have time to read.

For you, this means a quicker response on your need for customized research and analysis and inquiries.

Our goal, pure and simple, is to accelerate your decision-making, mitigate your risks in the technology and IT issues you are tackling, and to help you make better decisions faster - by providing that external, independent analysis and perspective on your most critical decisions and initiatives.

Research and analysis at the right time at the right price - why hasn't someone thought of this before?

Miles and Bob

Miles Prescott

Miles Prescott has served as an Analyst in the technology industry for the last 20 years. This background has included providing vendor marketing strategies, SG&A analysis, revenue trends, and ERP and software enterprise advisory.

For 12 years, Miles worked at AMR Research were he was involved with working with project teams of Fortune 500 and SMB companies in areas like IT Strategy, IT Governance, Master Data Management, ERP and Supply Chain Selection and Investment Validation, and Supply Chain Performance Metrics. His client base has been very broad including A&D, Automotive, Industrial, Furniture, Pulp and Paper, Metals, ProcessChem, High Tech, and General Discrete.

Miles received his B.S in Business Administration at the University of Maine, and MBA from Babson College and recently completed Project Management course at Villanova.

Robert Eastman

Robert Eastman was, most recently, with AMR Research, where for more than 12 years, Bob was Senior Client Services Manager (Major Accounts); Industry Program Manager; Manager, Client Research, Strategic Accounts; researcher and analyst.

Bob has worked with clients in the High Tech, Life Sciences, Aerospace & Defense, Consumer Packaged Goods, Industrial, and Energy industries.

Bob has worked with and consulted with clients in such areas as supply chain, ERP, product lifecycle management, business intelligence, content & document management, master data management, manufacturing, and IT management, and the Best Practices and technologies that support these enterprise wide processes.

Robert brings more than 30 years of experience working in discrete, hybrid and process manufacturing industries, with a B.S. from the University of Massachusetts-Amherst, and an MBA from Babson College. He has done additional coursework at Northeastern University.

Bob is a certified Industry Analyst Relations Professional (CIARP).